top of page

Resume

From a top Boston hospital to an Ivy League school, I thrive in mission-driven organizations ready to partner with me to transform their communications.

Experience

Yale University,
EMS for Children Program

DIRECTOR OF COMMUNICATIONS 

March 2021 - present

  • Leads communications across 60 university and state government sites working to improve pediatric emergency care nationwide through quality improvement, education, and advocacy.

  • Manages all digital content and strategy (website, email, newsletters, social media) with 150K total annual users, driving an average 30% yearly increase in engagement.

  • Launched multiple strategic communications tools, including organization's first editorial calendar, style guide, media report, funnel strategy, and metrics tracker.

  • Develops clinician- and public-facing materials ranging from infographics to large-scale manuals.

  • Secures and coordinates media placements in national outlets, including The New York Times and CBS Evening News.

  • Collaborates with executives on high-priority, sensitive communications from op-eds to staff memos.

  • Supported successful advocacy communications during a critical Congressional reauthorization period.

  • Implemented first unified brand for 30+ previously distinct programs.

  • Develops staff trainings and educational resources on priority communications topics, including plain language.

  • Leads monthly national partner meetings, co-facilitates town halls, and supports a biannual 300-person conference.

  • Manages a small communications team, including two direct reports and two contractors.

  • Established initial communications strategy for sister program, the Pediatric Pandemic Network.

U.S. Pain Foundation

DIRECTOR OF COMMUNICATIONS & EDUCATIONAL PROGRAMS

Feb. 2017 -  March 2021

  • Assisted CEO with funding proposals, program management, and all executive communications.

  • Led content strategy for 12 programs across web, email, and social media with 100K annual users.

  • Developed funder and patient consumer materials ranging from annual reports to educational booklets.

  • Built strategic communications framework, including style guide, shared calendar, and analytics tracker.

  • Launched organization’s first blog, Remedy, and developed a cache of regular contributors.

  • Provided editorial consultation and review for the INvisible Project magazine.

  • Launched and hosted organization’s first monthly educational webinars, garnering additional funding.

  • Implemented surveys and crafted survey reports that garnered media attention and funding.

  • Developed creative campaigns and initiatives to support patients, like the “My Pain Plain” tool.

ASSOCIATE DIRECTOR OF STATE ADVOCACY

Feb. 2016 - Feb. 2017

  • Co-led two coalitions on health care access issues, including developing materials and meeting with policymakers.

  • Presented about key issues at various caucus meetings and other policy-related forums.

  • Monitored bills and crafted position statements, testimonies, and action campaigns.

Multiple clients

FREELANCE WRITER & COMMUNICATIONS CONSULTANT

March 2013 - Feb. 2016

University of Michigan Institute for Social Research 

  • Reviewed academic papers.

  • Consulted on development of institutional style guide.
     

Carnegie Communications

  • Wrote feature-length articles for print magazines geared at college and graduate students.

  • Developed web content for collegexpress.com.

  • Edited marketing emails.

 

Massachusetts General Hospital Development Office

  • Served as communications lead for $1 million internal employee fundraising campaign.

  • Wrote web content, email copy, direct mail pieces, etc.

Massachusetts General Hospital Public Affairs

INTERNAL COMMUNICATIONS OFFICER

Feb. 2009 - Feb. 2013

  • Editor of weekly, hospital-wide newsletter, with a print circulation of more than 11,000. 

  • Helped craft messaging (speeches and monthly newsletter) on behalf of hospital president. 

  • Served as communications liaison for key areas of the hospital, including infection control, blood donation, and community health.

  • Served as communications lead for 2013 Joint Commission survey and co-chair of hospital-wide Quality and Safety Communications Committee.

  • Designed and developed content for main website and intranet. 

  • Managed 24/7 media page several weeks each year.

Education

Education

Northeastern University

BACHELOR OF ARTS IN ENGLISH

Sept. 2004-Dec. 2008

  • Graduated summa cum laude from the Honors Program.

  • Completed two full-time internships in the Massachusetts General Hospital Cancer Center Marketing Department and Cengage Learning’s ESL Publishing Department.

  • Served as editor-in-chief of the college literary magazine and vice chair of Student Media Board.

Yale University

  • Completed online leadership program with a 3.9 GPA.

WOMEN'S LEADERSHIP PROGRAM CERTIFICATE

Sept. 2023-Dec. 2023

  • Web: WordPress, Divi, Wagtail, HTML

  • Email marketing: Constant Contact, Mailchimp

  • Publishing and design: Canva, InDesign, Photoshop

  • Social media: SproutSocial, Hootsuite

  • Multimedia: iMovie, Biteable, GotoWebinar, Zoom

  • Media monitoring and PR: Cision, Newswire

  • Advocacy and policy: CQ Engage, FiscalNote

  • Automation: Zapier

  • Style guides: AP, AMA, Chicago styles

Skills

Enough talk

The best way to get to know my work is to view samples.

bottom of page